Home Ideas Careful Returning Items To Amazon Or You Might Get Banned Like...

Careful Returning Items To Amazon Or You Might Get Banned Like This Customer Who Has Made 37!

It is fair to say, a lot of us rely quite heavily on Amazon. They sell pretty much anything and everything and can have it with you the next day or sometimes the same day, if you’re lucky enough to have the right postcode! Often shoppers will see things they like and then straight away whip out their smartphones to check out how much Amazon are selling the item for which is likely cheaper! So having to live without it and actually being banned from using it, would make a lot of people feel slightly lost and unsure where to start buying their everyday essentials, seasonal presents and little treats!

via businessinsider.com
via businessinsider.com

This is exactly what had happened to computer programmer, Greg Nelson. He was a former self-confessed Amazon fan and made it his go-to place online to buy all of his electronic goods to household bits and even his food shop. Having been a customer since 2002, he had racked up a 343 item long list of purchases with Amazon, suggesting he was a very loyal customer. From that list he had made 37 returns in the 14 years of custom, for reasons he said were within the consumer rights policy as they were either not as described, faulty or did not last as long as they should have. Amazon allows customers to return their goods for 30 days which is longer than the guideline 14, which is seemingly generous but if you take advantage of this, at what cost will it end up.

via watchdog.com
via bisnessetc.com

Amazon banned Greg Nelson from accessing his account and even wiped his gift card allowance that he had on his account from Christmas. Greg Nelson stated that the company gave no explanation and only responsded to his emails with generic information saying they would not reopen his account. To rub salt in the wound, Greg also had thousands of kindle books and amazon instant video which he also lost with the ban on his account.

via krmg.com
via krmg.com

This is not the first case of a customer being banned because of the amount of product returns they have made, with cases starting back in 2008 and tons of gift card money being wiped. This seems unfair that whilst the customer is entitled to make returns, they are also at risk of losing their account over night.

 

 



LEAVE A REPLY

Please enter your comment!
Please enter your name here

10,969FansLike
520FollowersFollow
696FollowersFollow

PEOPLE READING NOW

So The Reviews For The Time-Bending Game ‘Quantum Break’ Are Out. What’s The Verdict?

Quantum Break is a game that's been highly hyped up by Microsoft as one of the best games coming to the Xbox in 2016....

The Biggest Celebrity Feuds Of All Time

At the recent VMA's, Nicki Minaj called out Miley Cyrus for comments she'd made about her in the press. Since then, neither of them...

Taylor Swift is Amazing – Here’s 15 Reasons Why

As far as celebrities go, there are few nicer that Taylor Swift. Not only does she love her fans to bits, she is constantly...

Have You Seen The New Facebook Reactions Yet?

Facebook is always looking to innovate with its ever ageing website. They're always looking to bring in new ideas and new designs to try...

16 Amazing Customer Complaints and Unbelievable Company Responses That Will Leave You Laughing On the Floor!

Needless to say, it creates some pretty hilarious and mixed results.From personal insults to terrible quotes and beyond, there's plenty to make you laugh here. These amazing customer complaints and company responses are unbelievable.