The world of customer service has definitely changed over the years. With the ever rising online platform of Twitter steadily taking over the world, customers are now able to complain directly to companies in front of hundreds of thousands of other Twitter users. This means that brands are getting a lot more creative with their replies and solutions to various issues with products and services. Needless to say, it creates some pretty hilarious and mixed results.From personal insults to terrible quotes and beyond, there’s plenty to make you laugh here. These amazing customer complaints and company responses are unbelievable.
Surrounded by a sea of other strangers also waiting to get to their final destination, here are the 12 most terrible people you'll encounter on an airplane.